Phoenix prides itself on the quality and loyalty of staff and sub-contractors alike. They strive to provide a professional and safe place of work for all, with every individual given the opportunity to better their existing skill set via regular training courses and continued professional development. Phoenix employs in-house trainers with CIEH qualifications so that training can be tailored and delivered around business requirements, and before UKCG recommendations become mandatory requirements. 

The Phoenix Apprenticeship Programme was born in 2014 and has seen many students from different regions progress through their training, with a high proportion deciding to stay with the Company post qualification. The training scheme was so successful that in 2021, Phoenix founded the Phoenix Group Brickwork Academy as it was apparent that the existing training available was targeted at house building rather than commercial bricklaying. Phoenix employed two former bricklaying tutors from Phoenix sponsored Sheffield College whose professional attitude and passion for both the trade and education had been clear from the start. These tutors began work on creating a syllabus that not only achieved requirements for the National Framework & NVQ levels but went beyond the mandatory skillset to ensure our future bricklayers would have all the skills required to be adept on-site upon completion of their qualification.